Terms of service

OVERVIEW

Welcome to Ruvven! The terms “we”, “us” and “our” refer to Ruvven. Ruvven operates this store and website (ruvven.com), providing you with a curated shopping experience. Please note that Ruvven is an exclusively online business.

By visiting our site or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”). These Terms apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content. Please read these Terms of Service carefully. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.

SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your country of residence. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

SECTION 2 - PRODUCTS AND SERVICES
We have made every effort to display as accurately as possible the colors and images of our products. We cannot guarantee that your computer monitor's display of any color will be accurate.

  • Legal Guarantee (EU/UK): If you are a consumer in the European Union or the United Kingdom, the goods supplied are covered by the mandatory legal guarantee of conformity (typically 3 years in Spain and 2 years in most of the EU) for lack of conformity which exists at the time the goods were delivered. We reserve the right to limit the sales of our products or Services to any person, geographic region, or jurisdiction.

SECTION 3 - ACCURACY OF INFORMATION AND PRICING
Prices for our products are subject to change without notice. For customers in the European Union, prices displayed may include VAT (Value Added Tax) where required by local law, unless stated otherwise. We shall not be liable to you or to any third-party for any modification, price change, suspension, or discontinuance of the Service.

SECTION 4 - BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. You agree to provide current, complete, and accurate purchase and account information. As we operate without physical retail locations, it is crucial that your email and shipping address are correct to ensure successful delivery and so that we can contact you if needed.

SECTION 5 - DELIVERY AND RISK
Due to the nature of our business, delivery times are estimates.

  • Transfer of Risk (EU/UK Consumers): The risk of loss of or damage to the goods passes to you only when you (or a third party indicated by you, other than the carrier) have acquired physical possession of the goods.

SECTION 6 - THIRD-PARTY LINKS
Certain content, products, and services available via our Service may include materials from third parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy.

SECTION 7 - USER COMMENTS AND FEEDBACK
If you send us creative ideas, suggestions, proposals, plans, or other materials (whether online, by email, or by post), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us.

SECTION 8 - PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy.

SECTION 9 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our site that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors and to cancel orders if any information is inaccurate at any time.

SECTION 10 - PROHIBITED USES
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, or local regulations, rules, laws, or local ordinances (including UK and Spanish laws).

SECTION 11 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee that your use of our service will be uninterrupted, timely, secure, or error-free. For consumers in the EU/UK: Nothing in these terms limits or excludes our liability for (a) death or personal injury caused by our negligence; (b) fraud; or (c) any breach of your statutory rights under local consumer protection laws that cannot be excluded by law.

SECTION 12 - GOVERNING LAW & DISPUTE RESOLUTION
These Terms of Service shall be governed by and construed in accordance with the laws of the jurisdiction where Ruvven is registered. However, if you are a consumer resident in the European Union or the United Kingdom, you also enjoy the protection of the mandatory provisions of the law of your country of residence.

SECTION 13 - CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms.

SECTION 14 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at support@ruvven.com.

Ruvven 
Note: We are an e-commerce business and do not have physical premises for public access.